Hello, I too purchased a new 2020 defender max limited and the AC didn’t work when I got home and unloaded it off the trailer. Flashing the triangle and blowing cool not cold vent air. Dealership I bought from as well as three others told me they are too booked up to get it in. It would be 4-6 weeks.... Very very very disappointed in this purchase. I am coming from 2017 AND 2018 Polaris North Star crew’s that I never had an issue with!! I thought I was making an upgrade! It’s summer and the extra money spent for AC and cab is now a nuisance. After some self investigation my AC lines up front are full of sticky dried Freon coming out of the condenser on passenger side. The nut that tightens the line to condenser was never attached at all, not even a turn. What else is loose and missing though!? May take matters into my own hands and follow up with CANAM with photos and videos if my dealer gives me the run around.
Along with the AC not working my front AND rear doors are adjusted horribly and there are air gaps on 3 of the 4 doors. I attempted to adjust myself but not much luck. Have to slam the rear doors because they get jammed. The reviews I saw all talked of how automotive the cab on this machine is, NOT. To go on when I loaded machine up On delivery at the dealer the driver side rear fender plastic was rubbing the rear tire to find out it was missing fasteners, my salesman ran inside then threw in some plastic darts to attach and gave me some extras and said “i may need them” after getting it home I found the front plastic CV Guard was missing a rivet from factory, also found missing plastic dart fasteners laying on the rear floor. Finally found where those went as the interior plastic was vibrating so bad. At this point I am frustrated, this is not the CanAm quality I paid for.
Dealer I purchased from was 250 miles away because nobody closer had one or could get one. I am very dissatisfied to say the least, as soon as I handed over that check for the most expensive machine in their floor nobody cares who I am. I really hope CanAm stands behind this and gets us going because when people ask how I like it they will be getting an ear full as of now! if anyone has any questions my phone number is 716-860-4290 I would be glad to explain in more detail.
