Merc

My 2020 Defender goes into Midas tomorrow to have the A/C fixed. We bought it May 20th. It worked a week. I’ve been getting the runaround from BRP. No Can Am dealers (2) in my area are equipped to deal with air conditioning. So the dealer made arrangements to go to Midas. Previously I had it to a Ford dealership where they found both O-rings on the compressor side leaking. O-rings from Can Am are on back order till the end of August. Midas says they can get them from NAPA. We’ll see. It’s all covered under warranty. All I know is that Midas says they are getting several in for repair so there is obviously a engineering defect. Meanwhile, BRP has escalated my warranty claim to the resolution department. The summer is more than half over and I’ve had no A/C since June 1. Also, when it did work, the condensation leaked onto the floorboard of the driver and passenger side floorboard. Anyone else have that problem?

When my A/C did work (For one week) it leaked all the Condensation on to the floor board of the drivers And passenger side floor board. Anyone else have that problem?

My A/C worked for a week. Called two BRP service centers and they do not have certified A/C techs so they sent me to a Ford Service Center. The Ford Tech found that theIt was no refrigerant In the unit and That both O-rings on the compressor side failed. They are on back order till August. The A/C is an automotive unit, so I was the told to bring it to Midas and that they could get the O-Rings from NAPA and that BRP warranty would be honored through my CAN AM dealer. I will bring my machine in next week to see if Midas can correct it. Meanwhile, BRP advanced my claim to the Resolution department where I was on hold for 28 minutes and then hung up on. The dealers are trying to help me correct the A/C problem but say that almost every Defender with A/C has failed.