Mdwark

Thanks for this. He says they tried to adjust but it sounds like there wasn't much to be had. When this happens it sounds horrible. Do you think damage is being done when this occurs?

Hi All, New here. Thanks for letting me join. I picked my HD7 DPS, camo in May. From day one it would occasionally not go into high gear but would instead make a mind-numbing grinding noise. My dealer said it was likely a simple adjustment and they would take care of it this fall when I brought it in for the tracks to be installed. Today was the day for the tracks. When I dropped it off, after several attempt I was able to demonstrate the condition. I just received this from my dealer, "I talked to ******* our head tech/service manager. He has seen this many times in these units. It is really just making sure it gets all the way into gear before hitting the gas. The way these are designed sometimes they don't fully engage even though the lever goes into position. It may go in fully almost every time and then every now and then not fully engage. He has spoken with BRP about this previously and it's the nature of the design on these transmissions." Needless to say this response has me concerned. The grinding does not start until "hitting the gas", foot on brake, shifter into the H position, pause , press the accelerator, BANG BANG BANG BANG! Once the RPMs drop, engagement. My question for the group; is this normal? What would you do? The service manager has seen this "many times"; have any of you? Thanks again.